Finance 4 Patients

Pay4Later is an online finance gateway that links dentists and finance companies.  Pay4Later works with reputable, established finance companies including Moneyway (part of Secure Trust Bank plc) to offer secure and convenient online finance. Pay4Later is a UK limited company, licensed by the Office of Fair Trading (Consumer Credit Licence: 0616240). For more information please visit pay4later.com.

Moneyway is the finance company. Their address is One Arleston Way, Solihull, West Midlands B90 4LH. Moneyway is a Trading name of Secure Trust Bank Limited. Moneyway are authorised and regulated by the Financial Services Authority, licensed by the Office of Fair Trading and a member of the Finance and Leasing Association.

When you apply for credit online, Pay4Later securely captures, formats and transmits your application to the finance company. If your application is approved we keep the dentists and the finance company updated as your order is processed and delivered.

Simply complete our online credit application form then carefully read the agreement and related information. If you are happy to proceed, you can sign the agreement online and click a button to send it to the finance company for an instant decision. If you are approved we'll ask you to pay the deposit online using a credit or debit card. Upon receipt of your deposit payment, we'll authorise the dentist  to proceed with your order.

Our online application form typically takes less than 3 minutes to complete. Your application is then instantly sent to the finance company and they will typically respond with their decision in around 10 seconds. Some applications may take longer to process. If for any reason we can't give you an instant decision, we'll send you an email the moment the finance company makes a decision.

Yes. A credit check forms part of the automated decision making process and is part of a responsible lending policy

When you send a credit application, we check the information you provide is complete before securely transmitting it to the finance company. The finance company will sometimes respond with an error. This is typically because your home address and/or bank account information cannot be validated. If this happens we return you to the credit request form and invite you to check the information you have entered and then resubmit the form. If you are still having problems please contact Finance 4 Patients on 01294 318716 or email at support@finance4patients.com

The Consumer Credit Directive (2010) stipulates that we provide you with an explanation of your credit agreement, information about the agreement and a copy of the agreement itself. We email this information to you when you commence the credit application process in order that you can review it before you enter into the agreement. We ask you to confirm that you have received, read and understood this information before completing the credit application.

If you have a question, If there is anything you do not understand or if you require any further information regarding the credit agreement, please call Moneyway on 0303 30 30 091 or seek free, independent advice from organisations such as the Citizen Advice Bureau http://www.citizensadvice.org.uk/ or the Consumer Financial Education Body http://www.moneymadeclear.org.uk/

We will authorise the dentist to process your dental work . The dentist will then notify us when they have concluded the work in full and will be paid by the Finance Company. The finance company will then write to you to confirm the repayment amounts and schedule.

Unfortunately we are not given the reason why a customer is declined for credit. The authorisation process is carried out by the finance company and Finance 4 Patients or Pay4Later has no part in the decision. The decline message is sent to us by the lender with no explanation or justification. The reason for a decline is often that incorrect information has been entered in the credit application form. Please ensure you carefully enter all required information. If you wish to find out more about your credit status please click here for a free copy of your credit report.

Responsible lending is providing credit, based on background checks and professional judgement, to people who can accommodate regular repayments without getting into financial difficulty. Before the finance company will offer credit, they will assess whether they feel you will be able to repay it. Finance companies endeavour to make their decisions as transparent and as objective as possible. Credit scoring is one of the decision-making tools they use: a technique used to assess the probability that customers can and will meet their financial commitments. Credit scoring uses data received from credit reference agencies. These systems help finance companies make decisions about opening accounts and granting credit by using statistical techniques to measure the likelihood that a customer applying for credit will be an acceptable credit risk. It can also help to accelerate the decision making process. The Finance companies responsibility to lend responsibly should be seen as a complement to customers' own obligations to borrow responsibly

Borrowing from a finance company can be a very useful way to smooth out the gaps between your income and expenditure. Sensible borrowing has empowered generations of people to buy goods and services that would otherwise be well beyond their reach. Used sensibly, borrowing money can be a very good tool for managing your finances, such as spreading the cost of a purchase over a number of months. The key is to remain in control of your money and to make sure that you do not over-stretch yourself.

You have the right under section 66A of the Consumer Credit Act 1974 to withdraw from this agreement without giving any reason before the end of 14 days beginning with the day after the day on which the agreement is made or, if later, the date on which we will tell you that we have signed the agreement. If you wish to withdraw you must give us notice by one of the following methods. Oral notice must be given to us by telephoning us on 0845 111 7107. Alternatively, if you send notice by fax it must be sent to 0845 111 7103, by email to retailfinance@moneyway.co.uk or you may post notice to or deliver notice by hand to Moneyway Retail Finance, One Arleston Way, Solihull, B90 4LH. If you do give us notice of withdrawal, you must repay to us the whole of the credit without delay and in any event by no later than 30 days after giving notice of withdrawal. You will also have to pay interest accrued from the date the agreement was made until the date you repay it. If you wish to pay by debit card please telephone us on 0845 111 7107. If you wish to pay by cheque please send it by first class post to  Moneyway Retail Finance, One Arleston Way, Solihull, B90 4LH and allow 10 working days from the day you post the cheque to us to allow us to process the payment.

With your permission, we will email you a copy of the credit agreement and other important information, updates to the status of your application and to confirm when your application is complete. We will send these emails to the email address you provide on the credit application form so please ensure you enter your address carefully. To ensure that you do not miss any important communication please add the following email addresses to your address book: donotreply@pay4later.com and support@finance4patients.com
 
If you have not received any email from us, please check your spam/junk mail filter.

Yes. You must have a UK bank account capable of accepting Direct Debits.

Yes. If your credit application is accepted, you will be required to pay a deposit online, using a credit or debit card. The amount of the deposit is show in the credit summary (displayed on the top left hand side of the screen throughout the credit application form) and on the credit agreement itself.

Your monthly repayments are collected by direct debit.

You can settle the agreement at any time by paying off the amount you owe. The amount may be reduced by a rebate. Examples indicating the amount you have to pay appear in the agreement. The examples are illustrative only and are based on the assumption that all instalments are up to date. No account has been taken of any variation to this agreement.

The total cost of the loan is shown clearly on the finance agreement. With Interest Free Finance there are no charges for finance

If you fail to pay any amount you owe under the Credit Agreement by the date it is due, the finance company may charge you interest on that amount until you pay it.
They may also levy charges for:

• Processing any payment made other than by direct debit, sending arrears letters, reminders or documents to which you are not entitled
• Arrears telephone calls
• Tracing you if you move address without notifying them
• Cheques, standing orders or direct debits which are dishonoured, stopped or not paid by you
• Please refer to the credit agreement for full details.

The finance company will write to you to confirm the date that your repayments will commence. The first payment is typically due 30 days following the date of the work.

The APR is shown clearly on the credit summary (in the top right hand corner of the screen) throughout the credit application process. It is also shown clearly on the credit agreement itself. The APR for Interest free credit is 0%.

If you are already experiencing problems meeting existing financial commitments, please do not apply for credit. Further borrowing will only add to your commitments and repayments will commence within a month. If you need help with your debts, we recommend you talk to the Citizens Advice Bureau or the Consumer Credit Counselling Service.

Yes. It is extremely safe to apply on-line. Your personal information is encrypted before transmission to ensure it cannot be viewed by any unauthorised third party. The Pay4Later finance gateway uses proven techniques to ensure the security and integrity of sensitive data. Our public web servers are certified by Thawte, a leading Certificate Authority, ensuring that both the consumer and the retailer can have confidence that nobody can impersonate Pay4Later to obtain confidential information. Data storage on Pay4Later systems and the communication between Pay4Later and our partner lenders, is regularly audited to the highest standards to ensure a secure transaction environment. This includes specific regular third-party testing for vulnerabilities and reviews of application security and access control procedures.

We require personal details like your name, address, phone numbers and income. Plus your bank account and credit or debit card details. We need this information so we can be sure who's applying in order for the finance company to perform a credit check. To give yourself the best chance of approval, you should always ensure the information you give us is accurate and honest. For full details about the collection and potential uses of your personal details please refer to our Privacy Policy.

Yes. Your credit application is treated in the strictest confidence. We will not contact your employers, bank or any other third party.